The right alert to the right person

Email, Slack, Microsoft Teams, Discord, Telegram, Pushover, webhooks, SMS and phone calls. Every channel type is available on every plan. SMS and phone calls use credits: every plan includes a monthly allowance of 10, 50 or 200 credits, and packs of 100 cost €19 and never expire.

A set of steps that runs when an alert fires: notify channels, wait, page whoever is on call, open an incident. Branches send alerts down different sides based on severity, working hours, the source or labels. The escalation stops as soon as someone acknowledges the alert, and steps that can't deliver are skipped.

Yes. Each escalation path has working hours with days, times and a time zone. A branch can check whether an alert arrives within or outside them, and a wait step can hold an alert until working hours begin, for example to page at night only for critical alerts and wait until morning for the rest.

Yes. Add an alert source for Grafana, Prometheus Alertmanager, Sentry, a generic webhook or email. Spectate turns each request into an alert with a severity, routes it through your escalation paths and resolves it when the tool reports recovery. Repeated notifications for the same problem keep one alert firing.

From the dashboard, with the Acknowledge button in Slack or Telegram, or by pressing 1 when Spectate calls you. Acknowledging stops the escalation, and Slack and Telegram messages update to show who acknowledged it and when. Any team member can acknowledge.

Spectate counts failed deliveries per channel. After 5 failures in a row, 2 permanent errors such as a revoked token, or 24 hours of failures, the channel is disabled and owners and admins get an email. Escalations skip it and continue with the next step, and a successful test re-enables it.

Starter includes one escalation path, the team default, with every channel type. Team and Business add as many paths as you need and on-call steps that page whoever is on call. Team costs €0.60 per monitor a month with a minimum of 80 monitors.